Rep AI
AI sales concierge and support automation for Shopify brands.
About
Rep AI is an AI commerce platform for Shopify Plus DTC brands that combines a conversational shopping assistant, proactive exit-intent rescue messaging, and automated support — the company says its algorithm reads hundreds of behavioral signals to intervene before shoppers leave. Pricing is usage-based, roughly $99 to $299 per month tiers plus per-resolution support costs around $0.75 per ticket. It is deeply Shopify-centric with no native WooCommerce support, and voice and SMS channels are not supported — it is a text-first platform across site chat, Instagram DM, WhatsApp, and email.
What it can do
- AI shopping assistant (conversational)
- Proactive exit-intent rescue
- Omnichannel support automation
- Product recommendations
- Shopper behavior analytics
- Instagram DM and WhatsApp messaging
Setup
One-click Shopify install; product catalog and historical data sync within days.
Prerequisites
Shopify or Shopify Plus storefront.
Use cases
Works with
Trust score — 7/10
Scored 7/10 (verified tier, metrics-v1). Evidence: Founded 2020; positioned as early OpenAI ecommerce partner with deep Shopify Plus roots; Usage-based pricing documented publicly ($99-$299/mo tiers, ~$0.75 per resolved ticket); Shopify-only with no WooCommerce support and no voice/SMS channels limits addressable market.
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.