Quicktext
Hospitality AI SuperApp with the Velma virtual assistant for hotels.
About
Quicktext is a Paris-based hospitality AI platform whose virtual assistant Velma answers guest questions and takes direct bookings 24/7 in 30+ languages across web chat, WhatsApp, Messenger, Instagram, WeChat, and SMS. Under the hood is Q-Brain+, a hybrid of classic conversational AI and generative AI, plus modules for sales optimization (Q-Sales), content (Q-SEO), and business intelligence (Q-BI). It also captures reservation intent and GDPR opt-ins and pushes them to the hotel's CRM for re-engagement campaigns.
The company claims $579M in booking requests generated for clients in 2023 and partnerships with chains like H-Hotels and Tafer. It is enterprise-oriented — pricing is quote-based and the suite is heavier than a small independent hotel needs.
What it can do
- Velma AI virtual assistant
- 24/7 direct booking in 30+ languages
- Multi-channel messaging (WhatsApp, WeChat, SMS...)
- Reservation-intent and CRM data capture
- Q-Sales, Q-SEO, Q-Data, Q-BI modules
- Human handoff for complex queries
- Mobile app for staff
Setup
- Contact Quicktext for a demo and quote.
- Deploy Velma on your website and messaging channels.
- Connect your PMS and booking engine.
- Configure Q-Sales, Q-Data, and CRM integrations.
- Train staff on the live-chat handoff flow.
Prerequisites
A hotel website and booking engine. PMS integration for full functionality.
Use cases
Works with
Trust score — 8/10
Scored 8/10 (metrics tier, metrics-v1). Evidence: Partnerships with H-Hotels (60+ hotels), Tafer, Charmillion documented in travel press; Company claims $579M booking requests in 2023 — provider-stated; Founded 2017, Paris-based. License: Proprietary SaaS, quote-based.
How the trust score is built
Full methodology →- Adoption · stars/downloads, log-scaled vs peers
- 8.0/10
- Maintenance · recency, releases, issue load
- 7.0/10
- Openness · license + docs
- 5.0/10
- Manual review · sanity read + red-flag check
- 7.0/10
- · Partnerships with H-Hotels (60+ hotels), Tafer, Charmillion documented in travel press
- · Company claims $579M booking requests in 2023 — provider-stated
- · Founded 2017, Paris-based
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.