Loop Returns
Exchange-first returns platform for Shopify brands.
About
Loop turns returns into retained revenue: its portal nudges shoppers toward exchanges and store credit through Shop Now flows, instant exchanges, and bonus credit instead of refunds, and it is used by more than 5,000 Shopify stores with a 4.7 out of 5 rating on G2. Pricing starts at $59 per month (Starter, 1,000 returns per year) up to $340 per month for Advanced, with AI-driven fraud prevention on higher tiers. It is premium-priced and Shopify-centric — overkill if you process only a trickle of returns — and it handles returns only, not the rest of post-purchase.
What it can do
- Automated returns portal
- Shop Now exchange flow
- Instant exchanges
- Bonus credit incentives
- Fraud prevention rules and blocklists
- Returns analytics
Setup
Install from the Shopify App Store; configure return policies and workflows.
Prerequisites
Shopify storefront.
Use cases
Works with
Trust score — 8/10
Scored 8/10 (verified tier, metrics-v1). Evidence: 5,000+ Shopify stores; 4.7/5 on G2 across 200+ reviews; Series B ($65M, CRV); Exchange-first design with Shop Now flows and AI fraud prevention is category-leading for retention; Premium pricing ($59-$340/mo) and Shopify-only scope; returns-only, not full post-purchase.
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.