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Hyro

Responsible voice and chat AI agents for health systems.

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About

Hyro (hyro.ai) builds conversational AI agents for healthcare that handle patient inquiries across voice, chat, SMS, and mobile apps — scheduling, prescription refills, FAQs, billing, and triage. Its platform maps websites, PDFs, EHRs, and APIs into a knowledge graph layered with LLMs.

The company reports automating 60-85% of patient inquiries across 45+ enterprise health systems, with Epic interoperability and HIPAA/SOC 2 compliance, and won a Fierce Healthcare Innovation Award in 2025. Deployments are enterprise engagements, not self-serve.

What it can do

  • Voice and chat AI agents
  • Omnichannel: phone, web, SMS, mobile
  • Epic EHR interoperability
  • No-code agent maintenance
  • Real-time engagement analytics

Setup

  1. Book an enterprise demo scoped to your call-center volume.
  2. Connect knowledge sources (website, PDFs, EHR, APIs).
  3. Configure voice and chat agents for priority workflows.
  4. Pilot on scheduling and FAQ automation.
  5. Expand to billing, refills, and triage with analytics review.

Prerequisites

Enterprise agreement; health-system IT for EHR/API connections.

Use cases

agentsautomationaudio

Works with

Generic APIAny agent (.md)

Trust score — 7/10

/10 trustMetrics-checked

Scored 7/10 (metrics tier, metrics-v1). Evidence: 45+ enterprise health systems; 60-85% inquiry automation claimed; Fierce Healthcare Innovation Award 2025; ServiceNow partnership; proprietary; enterprise implementation. Manual review: solid engagement metrics; automation rates are company claims. License: Proprietary SaaS; enterprise pricing..

How the trust score is built

Full methodology →
Adoption · stars/downloads, log-scaled vs peers
7.0/10
Maintenance · recency, releases, issue load
7.0/10
Openness · license + docs
5.0/10
Manual review · sanity read + red-flag check
7.0/10
  • · 45+ enterprise health systems; 60-85% inquiry automation claimed
  • · Fierce Healthcare Innovation Award 2025; ServiceNow partnership
  • · proprietary; enterprise implementation
  • · manual review: solid engagement metrics; automation rates are company claims

Sources

Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.