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HiJiffy

AI guest-messaging hub for hotels across WhatsApp, web chat, and more.

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About

HiJiffy automates hotel guest communication — pre-stay, in-stay, and post-stay — across WhatsApp, Facebook, and website chat, resolving a claimed 85%+ of inquiries without staff. It bundles a unified inbox, upselling campaigns, surveys, and direct-booking nudges, with 130+ languages supported and deep PMS/booking-platform integrations.

Reviewers on Hotel Tech Report rate it 4.81/5 with strong marks for ease of use and automation. It is built for mid-to-large properties: pricing starts around $300/month with no free tier, which is steep for small boutiques with low message volume.

What it can do

  • AI chatbot across WhatsApp, web, social
  • Unified agent inbox
  • Automated pre-stay / in-stay / post-stay flows
  • Upselling and ancillary offers
  • 130+ languages
  • Guest surveys and feedback
  • Reporting and analytics

Setup

  1. Request a demo and custom quote for your property size.
  2. Connect your PMS and booking channels.
  3. Train the AI on your property's FAQs, policies, and upsell offers.
  4. Go live on WhatsApp, web chat, and social channels.
  5. Monitor the unified inbox and analytics dashboard.

Prerequisites

A hotel PMS or booking platform to integrate. Staff time for onboarding and FAQ training.

Use cases

automationothers

Works with

Any agent (.md)

Trust score — 8/10

/10 trustMetrics-checked

Scored 8/10 (metrics tier, metrics-v1). Evidence: Hotel Tech Report: 4.81/5 from 157 recent reviews, 90% recommend; PortoBay: 80%+ queries resolved via AI (customer case); Pricing from $300/mo per Hotel Tech Report. License: Proprietary SaaS, from $300/mo.

How the trust score is built

Full methodology →
Adoption · stars/downloads, log-scaled vs peers
8.0/10
Maintenance · recency, releases, issue load
7.0/10
Openness · license + docs
5.0/10
Manual review · sanity read + red-flag check
7.0/10
  • · Hotel Tech Report: 4.81/5 from 157 recent reviews, 90% recommend
  • · PortoBay: 80%+ queries resolved via AI (customer case)
  • · Pricing from $300/mo per Hotel Tech Report

Sources

Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.