ElevenLabs Conversational AI
Enterprise platform for building ultra-low-latency conversational voice agents.
About
ElevenLabs Conversational AI (branded ElevenAgents) is the enterprise voice-agent platform from ElevenLabs, the London-based AI audio company. It lets teams configure, deploy, and monitor conversational agents across phone, chat, email, and WhatsApp, combining the company's expressive neural voice synthesis with realtime speech-to-text, LLM reasoning, and WebSocket audio streaming.
Agents support tool calling, knowledge bases, dynamic interruption handling, and sub-500ms conversational turns, with SDKs for Python, JavaScript, React, and Swift plus SIP telephony integration. The company raised $500M in Series D funding in February 2026 at an $11B valuation and reports adoption by large enterprises including Deutsche Telekom and Revolut.
What it can do
- Omnichannel voice agents across phone, web, and WhatsApp
- Sub-500ms realtime voice pipeline with interruption handling
- Tool calling, knowledge bases, and call transfers
- Python, JS, React, and Swift SDKs
- Analytics, testing, and compliance guardrails
Setup
Sign up on the ElevenLabs platform, design an agent in the dashboard, and deploy via widget, SDK, or SIP trunk.
Prerequisites
An ElevenLabs account and API key; LLM provider access is handled through the platform.
Use cases
Works with
Trust score — 9/10
Scored 9/10 (verified tier, metrics-v1). Evidence: Verified via vendor site/docs/GitHub and reputable coverage, wave 108; Trending score 88/100 from researcher assessment.
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.