DocuSign CLM
Contract lifecycle management with the Iris AI engine.
About
DocuSign CLM manages contracts from request to renewal, with the Iris AI engine (2025) handling contract review, analysis, and risk flagging. A drag-and-drop workflow builder with 100+ steps automates approvals and document generation, and Maestro workflows can push agreements through channels including WhatsApp and SMS. It was named a Leader in the 2025 Gartner Magic Quadrant for CLM, its sixth consecutive year per vendor reporting. Pricing is custom — third-party data puts it around $20k-$60k per year for 10-25 users. Reviewers note its redlining and negotiation tooling lag dedicated CLM rivals.
What it can do
- Iris AI engine for review, analysis, and risk detection; drag-and-drop workflow builder with 100+ steps; Maestro workflows with WhatsApp/SMS delivery; document generation and clause library; native DocuSign e-signature; reporting on contract status and cycle times.
Setup
SaaS deployment; contact DocuSign sales for CLM pricing and onboarding.
Prerequisites
DocuSign account for e-signature; contract volume to justify CLM licensing.
Use cases
Works with
Trust score — 8/10
Scored 8/10 (verified tier, metrics-v1). Evidence: DocuSign is an established vendor; Iris AI engine (2025) and 2025 Gartner CLM MQ Leader placement per vendor/third-party reporting (bindlegal). Pricing is third-party Vendr data (~$20k-$60k/yr for 10-25 users). Redlining weakness is reviewer-reported..
Sources
Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.