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Tool7shifts/10 trustVerified
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7shifts

Restaurant team management: scheduling, hiring, payroll, and AI labor forecasting in one place.

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About

7shifts covers the full restaurant employee lifecycle: hiring, onboarding, training (with an AI Course Builder), scheduling, time clocking, payroll and tip management, team communication, and retention tools. Its scheduling core uses sales-based labor forecasting from POS data to predict how many people are needed based on historical revenue, weather, and events, and the Gourmet tier adds auto-scheduling driven by AI. The platform integrates with 60+ restaurant systems including Toast, Square, Lightspeed, TouchBistro, ADP, Paychex, and Gusto.

Pricing is published and tiered per location: a free Comp plan for single locations, Entree at $34.99/month, The Works at $76.99/month, and Gourmet at $135-150/month, with add-ons for task management, tip pooling, and payroll. Independent reviewers rate it highly (ITQlick scores it 91/100, ranking it #3 of 66 in employee scheduling) while noting steep jumps between tiers and key features locked to premium plans. 7shifts is a well-established, widely reviewed product rather than a speculative AI startup.

What it can do

  • Drag-and-drop scheduling with templates
  • AI labor forecasting from POS sales, weather, and events
  • Auto-scheduling (Gourmet tier)
  • AI Course Builder for staff training
  • Time clocking with geofencing
  • Payroll and automated tip calculations
  • Manager logbook and shift feedback
  • Labor compliance tools
  • 60+ integrations (POS, payroll, accounting)
  • Free Comp tier for single locations

Setup

  1. Sign up for the free Comp plan or a 14-day trial of a paid tier.
  2. Connect your POS (Toast, Square, Lightspeed, etc.) for sales-based forecasting.
  3. Add employees, roles, and availability.
  4. Build schedules with templates; enable auto-scheduling on Gourmet.

Prerequisites

POS account for sales-based labor forecasting; employee roster.

Use cases

staff-schedulinglabor-forecastinghiringpayrolltip-managementteam-communicationlabor-compliancemulti-location-management

Works with

restaurantsoperatorsmanagers

Trust score — 8/10

/10 trustVerified

Scored 8/10 (TIER verified, metrics-v1). Evidence: established product with 60+ documented integrations; published per-location pricing including a free tier; independent reviews (ITQlick 91/100, #3 of 66; posusa, workstream) corroborate features and pricing. Strengths: transparent pricing, broad independent coverage, deep POS integration catalog. Docked for: (1) AI auto-scheduling and the AI Course Builder are locked to premium tiers; (2) steep tier price jumps; (3) proprietary. License: proprietary.

How the trust score is built

Full methodology →
Adoption · stars/downloads, log-scaled vs peers
9.0/10
Maintenance · recency, releases, issue load
8.0/10
Openness · license + docs
6.0/10
Manual review · sanity read + red-flag check
7.0/10
  • · 60+ integrations including Toast, Square, Lightspeed, ADP, Gusto
  • · Independent reviews: ITQlick 91/100 (#3 of 66), posusa, workstream corroborate features/pricing
  • · AI auto-scheduling + AI Course Builder locked to premium tiers

Sources

Every fact above was checked against these sources. Where a claim comes from the provider and couldn't be independently verified, the text says so.